HIRE SMART HIRE BEST.Verified professionals. Every district. One app.

EAZYLAND is a neutral digital marketplace platform operated by Frontier Territory Tech (FTT) under the Information Technology Act, 2000 (Section 79) as an intermediary. FTT's registered office is in Dimapur, Nagaland, India. We connect service seekers with independent service professionals across all 17 districts of Nagaland. EAZYLAND does not employ service providers, does not own inventory, and does not control service delivery.

Users and Service Providers must be 18 years or older to register and use EAZYLAND. Under Section 11 of the Indian Contract Act, 1872, only persons who have attained the age of majority are competent to contract. Under Section 9 of the Digital Personal Data Protection Act, 2023, any person below 18 years of age is classified as a child, and processing of a child's personal data requires verifiable parental consent, a flow which EAZYLAND does not currently support. By using this app, you confirm that you have completed 18 years of age and are competent to enter into binding agreements under Indian law. False declarations regarding age are criminal offences under the Indian Penal Code, and may result in immediate account termination and legal action.

EAZYLAND acts solely as a technology intermediary under IT Act 2000, Section 79. We are NOT liable for service quality, property damage, bodily injury, financial loss, or disputes arising between users and service providers. All service agreements, payments, and liability rest solely between the User and the Service Provider. EAZYLAND's maximum liability in any claim shall not exceed ₹99.

Service Providers must upload an accurate, government-issued photo identity document for verification, and must maintain honesty in all profile information and service descriptions. Misrepresentation of identity, qualifications, or service capabilities is an offence under the Consumer Protection Act, 2019. Service Providers must maintain an active subscription to remain listed. EAZYLAND reserves the right to suspend or terminate accounts for misconduct. Service Providers operating in regulated professions including but not limited to medical practitioners, nurses, physiotherapists, veterinarians, advocates and legal practitioners, real estate agents, driving instructors, commercial drivers, and tour operators must hold valid professional registrations, licences, or certifications issued by the relevant statutory body. This includes, where applicable, state nursing councils, state medical councils, the Bar Council of India and respective state Bar Councils, state Real Estate Regulatory Authorities (RERA), state transport authorities, the Veterinary Council of India, and other recognised licensing bodies under Indian law. EAZYLAND verifies the existence of such registrations during onboarding to a reasonable extent but does not endorse, guarantee, or assume responsibility for the professional competence, conduct, advice, or outcomes of any Service Provider. Users are advised to independently verify professional credentials before engaging any service. Service Providers who lose, fail to renew, or have their licences revoked must immediately update their EAZYLAND profile and may be suspended from the platform until valid documentation is provided.

Professional subscriptions are priced at ₹99/month or ₹1,099/year. All payments between Users and Service Providers are made directly via cash, UPI, QR code, or other means agreed between them. EAZYLAND does not process, hold, or guarantee any service payment. Subscription fees are exclusive of GST. GST at the applicable rate (currently 18%) will be charged on each subscription. Subscriptions are non-refundable once the billing period begins, except in the event of platform failure lasting more than 7 consecutive days due to causes within EAZYLAND's control, in which case a pro-rata refund of the unused subscription period will be issued upon written request.

Your rights are protected under the Consumer Protection Act, 2019, and Consumer Protection (E-Commerce) Rules, 2020. You have the right to file a grievance through our in-app dispute system. Our Grievance Officer can be reached at support@eazyland.in. Grievances will be acknowledged within 24 hours of receipt and resolved within 15 working days, in accordance with IT Rules 2021.

Documents uploaded for ID verification are stored securely on Cloudinary servers and used solely for identity verification purposes. Uploading fraudulent, forged, or impersonated documents is a criminal offence under IT Act 2000 Section 66C and Section 66D (punishable by up to 3 years imprisonment). EAZYLAND reserves the right to report such cases to law enforcement.

We collect location data to show nearby professionals and enable distance-based search. Location data is processed per the Digital Personal Data Protection Act, 2023 (DPDPA). Your data is encrypted, never sold to third parties, and can be deleted upon request. You may revoke location permission at any time in your phone settings.

Users must post honest and factual reviews. Fabricated, malicious, or defamatory reviews violate the Indian Penal Code Sections 499–500 (Defamation) and may result in account termination and legal action. EAZYLAND may remove content that violates these terms without notice.

The EAZYLAND name, logo, app design, and all original content are protected under the Trade Marks Act, 1999, and the Copyright Act, 1957. Unauthorised reproduction, copying, or commercial use of EAZYLAND's intellectual property is prohibited and will be prosecuted.

Users must not use EAZYLAND for illegal activities, harassment, fraud, impersonation, spam, or any activity prohibited under Indian law including the IT Act 2000, IPC, and applicable state laws. Violation will result in immediate termination and potential criminal referral.

These Terms are governed by the laws of India including:

• Information Technology Act, 2000
• Consumer Protection Act, 2019
• Indian Contract Act, 1872
• Digital Personal Data Protection Act, 2023
• Competition Act, 2002
• Payment & Settlement Systems Act, 2007

Exclusive jurisdiction: Courts of Kohima, Nagaland, India.

EAZYLAND reserves the right to update these Terms at any time. Continued use of the app after changes constitutes acceptance of the new terms. Material changes will be notified via in-app notification.

For legal notices, grievances, or data requests contact: Grievance Officer, FRONTIER TERRITORY TECH (EAZYLAND), Dimapur, Nagaland. Customer support: support@eazyland.in. Platform administration: admin@eazyland.in. Response within 15 working days as required by law.

The Local Bazaar and Local Store features are peer-to-peer goods marketplaces. Frontier Territory Tech (FTT) acts as a neutral technology intermediary for both Local Bazaar and Local Store, and claims Safe Harbour protection under the Information Technology Act 2000, Section 79. FTT does not verify, endorse, or take responsibility for the quality, authenticity, legality, safety, or delivery of any goods listed on Local Bazaar or Local Store. All transactions are strictly between buyers and sellers directly. FTT bears no liability for disputes, losses, or damages arising from Local Bazaar or Local Store transactions. Buyers are strongly advised to inspect goods and verify sellers before any payment.

Frontier Territory Tech (FTT) enforces a Three-Strike policy for professional misconduct on the platform:

• Strike 1 — Formal written warning issued after a verified customer complaint.
• Strike 2 — Listing suspended for 7 days after a second verified complaint.
• Strike 3 — Permanent ban from the EAZYLAND platform after a third verified complaint. Subscriptions are non-refundable and no refund will be issued upon ban.

Strikes are issued following admin review of in-app records. This policy covers unprofessional conduct, no-shows, overcharging, harassment, and Code of Conduct violations. Customers may report misconduct via the in-app dispute system. FTT's decision on platform conduct matters is final.

You must arrive at the customer's location at the scheduled time. If delayed for any reason, you must inform the customer and EAZYLAND support immediately. Repeated tardiness without notice is grounds for account suspension.

While on duty, you must be clean, groomed, and presentable at all times. If EAZYLAND provides an ID card or branded vest, it must be worn visibly during all jobs. Your appearance reflects on the EAZYLAND brand.

Treat every customer with respect and professionalism. Use polite language at all times. You must avoid personal, religious, or political conversations with customers. Any form of verbal abuse, harassment, or threatening behaviour will result in immediate permanent ban and potential criminal referral.

You shall not encourage, solicit, or accept direct bookings from EAZYLAND customers outside of the platform for future work. Direct poaching of platform customers is a material breach of this agreement and will result in immediate termination and potential legal action for damages.

You must honour the rates agreed upon through the EAZYLAND platform. Asking for extra tips, hidden charges, or cash payments above the agreed rate is strictly prohibited and grounds for immediate permanent ban. All payments should be processed through the EAZYLAND system to ensure a digital record for both parties.

All Service Providers must submit the following documents to receive the Verified badge. Documents are reviewed by the EAZYLAND admin team. No Aadhaar card is collected, required, or accepted at any stage.

BASE DOCUMENT — Mandatory for ALL Service Providers (submit one of the following):

• Residential Certificate issued by Village Council Chairman, Ward Officer, SDO, or DC office (preferred)
• PAN Card
• Voter ID Card
• Driving Licence
• Passport

Note: For non-Nagaland residents engaged in Construction Masonry, an Inner Line Permit (ILP) is accepted in place of a Residential Certificate.

SERVICE-SPECIFIC DOCUMENTS — Mandatory by category:

• Local Bazaar (food/bakery sellers only): FSSAI License or Registration Certificate. 14-day grace period applies — profile hidden until FSSAI document is submitted and approved.
• Electrician, Plumber, AC Mechanic, Painter: Trade Training Certificate issued by any recognized ITI, polytechnic, or vocational institution.
• Architect & Interior Design: Council of Architecture (COA) Registration Certificate or valid Trade License.
• Consultancy (Accounts / Audit / Tax): Institute of Chartered Accountants of India (ICAI) membership certificate or valid Trade License.
• Vehicle Hire & Logistics: Valid RTO Commercial Vehicle License and Driving Licence for each registered driver/vehicle.
• Two Wheeler: Valid Taxi Permit issued by Nagaland State Transport Department and Driving Licence.
• Construction Masonry: Residential Certificate or ILP Permit (non-Nagaland residents). No additional trade document required.
• Driving School: Valid RTO Authorization or Trade License.
• Home Nursing: For individual nurses: Valid Nursing Registration Certificate from Nagaland Nursing Council or Indian Nursing Council. For nursing companies: Trade License and company PAN Card.
• Visual Media Services: Certificate of course completion from any recognized institution or college.
• Driver: Valid Driving Licence (appropriate category for vehicle type driven).
• Welder, Carpenter, Event & Wedding Planner, Beautician & Stylist, Cleaning & Housekeeping, Car Resale, Appliance Repair: Valid Trade License.
• Lawyer: LLB or LLM Degree Certificate AND Bar Council of Nagaland Registration Certificate or Bar Council of India Enrollment Certificate.
• Catering Service: Trade License AND FSSAI License or Registration. 14-day grace period applies — profile hidden until FSSAI document is submitted and approved.
• Digital & Hardware: Valid Trade License.
• Physiotherapist: Physiotherapy Degree or Diploma Certificate AND registration with the relevant State Physiotherapy Council or Indian Association of Physiotherapists.
• Tutor: Degree or Diploma Certificate relevant to subject taught, OR valid Teacher ID Card from a recognized school or institution.
• Accommodation & Stay, Local Store, Equipment For Hire, Tour Guide, Vets & Pets, Real Estate & Property Dealer: Valid Trade License or relevant government permit.
• Restaurants: Trade License AND FSSAI License or Registration. 14-day grace period applies — profile hidden until FSSAI document is submitted and approved.
• House for Rent: Residential Certificate (base document) is sufficient. No additional document required.

FSSAI Grace Period Policy: Service Providers in food-related categories (Local Bazaar food sellers, Catering Service, Restaurants) may register on EAZYLAND without an FSSAI document. Their profile will remain hidden from customer search for a grace period of 14 days from registration date. If a valid FSSAI License or Registration Certificate is not submitted and approved within 14 days, the profile will remain hidden until FSSAI compliance is achieved. No subscription refund is issued for the grace period.

EAZYLAND does not collect, store, request, or accept Aadhaar card images or Aadhaar numbers at any stage of registration or verification.

Providing fraudulent, forged, or impersonated identity documents is a criminal offence under Sections 66C and 66D of the Information Technology Act, 2000 (punishable by up to 3 years imprisonment and fine). EAZYLAND reserves the right to report such cases to law enforcement and to permanently ban the account.

You shall not share a customer's phone number, home address, photos of their premises, or any personal information with any third party under any circumstances. Breach of customer privacy is a violation of the Digital Personal Data Protection Act, 2023, and may result in civil and criminal liability.

Reporting to a job under the influence of alcohol, narcotics, or any illegal substance will result in immediate and permanent lifetime ban from the EAZYLAND platform. EAZYLAND operates a strict zero-tolerance policy. This may also be reported to relevant authorities under the NDPS Act, 1985.

EAZYLAND is a professional platform for everyone. You shall not discriminate against, refuse service to, or disrespect any customer or fellow professional based on tribe, religion, language, gender, caste, or place of origin. Nagaland's diversity is its strength. Any discrimination will result in immediate permanent ban.

In Nagaland, respect for a customer's home and local customs is paramount. Always greet customers respectfully. Ask for permission before entering private areas of a home or workspace. Be sensitive to local traditions, customs, and household rules. Cultural disrespect will be treated as a serious conduct violation.

You must update your job status in real-time using the EAZYLAND app: mark "Job Started" when you begin work and "Job Completed" when the job is finished. Failure to maintain accurate status updates undermines platform trust and will affect your profile rating.

You accept that customers will rate your service after every job. Consistently low ratings (below 3.0 stars average) will trigger a mandatory "Quality Review" process. Failure to improve standards following a Quality Review may result in temporary suspension or permanent removal from the platform.

EAZYLAND currently facilitates the following service categories across all 17 districts of Nagaland: Local Bazaar, Local Store, Electrician, Plumber, AC Mechanic, Architecture & Interior Design, Consultancy (Accounts / Audit / Tax), Vehicle Hire & Logistics (including ambulance and emergency transport services), Two Wheeler, Painter, Construction Masonry, Driving School, Home Nursing, Visual Media Services, Driver, Welder, Carpenter, Lawyer, Event & Wedding Planner, Catering Service, Digital & Hardware (computer, printer repair and IT services), House for Rent, Physiotherapist, Beautician & Stylist, Cleaning & Housekeeping, Appliance Repair, Tutor, Accommodation & Stay, Tour Guide, Car Resale, Equipment For Hire, Vets & Pets (veterinary and pet care services), Restaurants, and Real Estate & Property Dealer. Frontier Territory Tech (FTT) acts as a neutral technology intermediary for all listed service categories under IT Act 2000 Section 79. This list may be updated from time to time without prior notice. FTT does not employ, endorse, or guarantee any service provider listed under these categories.

EAZYLAND operates as the Data Fiduciary under the Digital Personal Data Protection Act, 2023 (DPDPA). We are responsible for all personal data collected through this application.

• Account data: Phone number, name, district, profile photo.
• Professional data: Service category, ID documents, portfolio photos, subscription status.
• Usage data: App activity, search queries, job posts.
• Location data: GPS coordinates for nearby professional search.
• Device data: Device type, OS version, app version for technical support.

• To create and manage your account.
• To connect Users with Service Providers.
• To verify professional identity via uploaded documents.
• To display location-based search results.
• To send service notifications and subscription reminders.
• To improve app performance and user experience.
• To comply with legal obligations under Indian law.

Your data is processed under the following lawful bases per DPDPA 2023:

• Consent — given when you register and use the app.
• Contract — necessary to provide the service you have requested.
• Legal obligation — required to comply with Indian law.
• Legitimate interests — fraud prevention and platform security.

Your data is stored on Firebase (Google Cloud, Mumbai region/asia-south1) and Cloudinary (for photos and documents). Both platforms maintain ISO 27001 security standards. Data is encrypted in transit (TLS) and at rest. We apply access controls and conduct periodic security reviews.

In the event of a personal data breach affecting your information, EAZYLAND will notify you without undue delay through in-app notification or registered email. The notification will describe the nature of the breach, the categories and approximate volume of personal data affected, the likely consequences, and the measures taken or proposed to mitigate potential harm. EAZYLAND will also report the breach to the Data Protection Board of India within 72 hours of becoming aware of it, as required under Rule 7 of the Digital Personal Data Protection Rules, 2025. We maintain documented incident response procedures to identify, contain, investigate, and remediate breaches in compliance with the Digital Personal Data Protection Act, 2023.

We do NOT sell your personal data.

We do NOT share your data with advertisers.

We may share data with:

• Law enforcement agencies when required by court order or Indian law.
• Payment processors strictly for subscription processing.
• Service providers (Firebase, Cloudinary) bound by data processing agreements.

We never transfer your data outside India without adequate safeguards.

As a Data Principal under the Digital Personal Data Protection Act, 2023, you have the following rights:

• Access — request a summary of your personal data being processed by EAZYLAND, the categories of data, and the identities of recipients with whom it has been shared.
• Correction — request correction of inaccurate or misleading personal data, completion of incomplete data, and updating of out-of-date data.
• Erasure — request deletion of your personal data when consent is withdrawn or when the purpose of processing is no longer being served, subject to retention obligations under Indian tax and other applicable laws.
• Withdrawal of consent — withdraw your consent for any processing of personal data at any time. The procedure for withdrawing consent will be as easy as the procedure for giving it. Withdrawal will not affect the lawfulness of processing carried out before withdrawal.
• Grievance redressal — file a complaint regarding any data-related matter with EAZYLAND's Grievance Officer through the in-app dispute system or by writing to support@eazyland.in. Grievances will be acknowledged within 24 hours of receipt and resolved within 15 working days, in accordance with the IT Rules, 2021 and DPDP Rules, 2025.
• Nomination — nominate any individual to exercise these rights on your behalf in the event of your death or incapacity.
• Complaint to the Data Protection Board of India — if you are not satisfied with the resolution provided by EAZYLAND's Grievance Officer, you have the right to file a complaint directly with the Data Protection Board of India, established under Section 18 of the Digital Personal Data Protection Act, 2023.

To exercise any of these rights, please contact support@eazyland.in. EAZYLAND will respond to all valid requests within the timelines prescribed under the DPDP Rules, 2025.

Location access is used only to show nearby professionals and calculate distances. We do not track your location continuously in the background. Location data is not stored permanently, and only used in real time for search. You can disable location access in your phone settings at any time.

Your phone number is collected for account authentication via Firebase Phone Authentication. We do not share your phone number with service providers or third parties. Your number is used only for login OTP and critical account notifications.

Profile photos are stored on Cloudinary and are publicly visible on your profile.

Identity documents uploaded for KYC verification (Residential Certificate, PAN Card, Voter ID, Driving Licence, Passport, Trade License, professional certificates, and other service-specific documents) are stored securely on Cloudinary. They are NOT publicly visible and are accessible only to the EAZYLAND verification team for the sole purpose of identity and qualification review.

Documents are retained for the duration of your account and deleted within 30 days of account closure.

EAZYLAND does not collect, store, request, or accept Aadhaar card images or Aadhaar numbers at any stage. No Aadhaar data is held by EAZYLAND under any circumstances.

For Home Nursing companies: company PAN Card submitted for verification is treated as a business identity document and is stored under the same security conditions as personal identity documents.

• Active account data is retained for the duration of your account.
• After account deletion, personal data is purged within 30 days.
• Certain transaction records may be retained for up to 7 years as required under Indian tax law (Income Tax Act).
• Anonymised, non-identifiable data may be retained for analytics.

The EAZYLAND web app may use browser local storage for session management. We do not use advertising cookies or third-party tracking pixels. Analytics data collected is anonymised and used only to improve app performance.

EAZYLAND is intended only for users aged 18 years and above. Under the Digital Personal Data Protection Act, 2023, any person below 18 years of age is classified as a child, and processing of a child's personal data requires verifiable parental consent under Section 9 of the Act and Rule 10 of the Digital Personal Data Protection Rules, 2025.

EAZYLAND does not knowingly collect, process, or store the personal data of any person under 18 years of age. We do not engage in tracking, behavioural monitoring, profiling, or targeted advertising of any user, and our services are not directed at children. If we discover that personal data of a person under 18 has been collected, such data will be deleted promptly upon discovery. Parents or lawful guardians who believe their child has provided personal data to EAZYLAND may contact support@eazyland.in for immediate review and deletion.

We may update this Privacy Policy periodically. Material changes will be communicated via in-app notification. Continued use of the app constitutes acceptance of the updated policy.

Data Protection Officer / Grievance Officer: FRONTIER TERRITORY TECH (EAZYLAND), Dimapur, Nagaland, India. Customer support: support@eazyland.in. Administration: admin@eazyland.in. Website: www.eazyland.in. We will respond to all data requests within 15 working days as required by DPDPA 2023.

EAZYLAND is a "Digital Bridge" and not an employer of any service provider. EAZYLAND is NOT liable for refunds, overcharging, underpayment, disputes about service quality, or refusal to pay for services rendered. All payment transactions are strictly between the User and the Service Provider. EAZYLAND does not hold, process, or guarantee any service payment.

Users and Service Partners must agree on the final price through the in-app chat BEFORE work begins. This creates a binding digital record of the agreement. EAZYLAND strongly advises never to allow work to begin without a clear, confirmed price agreed in writing via the app chat. Verbal agreements made outside the app cannot be enforced.

In the event of a quality or conduct dispute, the EAZYLAND administration will review in-app chat logs and interaction history to determine appropriate action. Both parties must cooperate with any EAZYLAND mediation process. EAZYLAND's decision on platform conduct matters is final. For legal disputes, the jurisdiction of Kohima courts, Nagaland applies.

Service Partners (professionals) who receive consistently low ratings or substantiated complaints will face the following:

• First Strike — Formal written warning issued.
• Second Strike — Temporary suspension from the platform.
• Third Strike — Permanent ban from EAZYLAND.

Users are encouraged to rate every interaction honestly to maintain platform quality.

To prevent fake reviews and fraud, users can only leave a review for a Service Partner if a verified interaction has been initiated — this means an in-app chat or live location sharing must have taken place. Reviews without verified interaction will be removed. Fake reviews are a violation of platform terms and may result in account suspension.

When engaging with Service Partners, users are reminded that keeping communication polite and professional helps Partners maintain their ratings. Partners with a 4.5+ star average and 10+ reviews earn the "Top Rated" badge for better visibility. Rude, abusive, or dishonest behaviour by users toward Partners is also grounds for account suspension.

Users must not use EAZYLAND to solicit services outside the platform, post false job requests, abuse the review system, harass Service Partners, or engage in any conduct prohibited under Indian law. EAZYLAND reserves the right to suspend or terminate any user account without notice for violations of these terms.